ENQUIRE

Frequently Asked Questions (FAQs)

We understand that planning a trip can raise a lot of questions, so we’ve compiled a list of answers to some of the most common inquiries from our travelers. 

Whether you’re looking for details on our tours, booking process, or inclusions, you’ll find everything you need here. If you can’t find what you’re looking for, feel free to reach out to us directly – we’re happy to help!

We offer a variety of tours throughout Scotland, including guided, self-drive, and rail tours. Our tours range from scenic adventures to cultural explorations, historical tours, and even luxury options designed for those who seek a more exclusive experience.
Yes! We pride ourselves on offering flexible, customizable itineraries. Whether you want to adjust your tour’s duration, add or remove activities, or focus on specific interests like whisky tasting or castle visits, we can tailor your tour to suit your preferences.
Our tour packages typically include accommodation, transportation, activities, and guided experiences where applicable. For specific tours, inclusions may vary, so please check the details of the package you are booking for an accurate breakdown.
Booking with GoScottishTours is simple! You can book directly through our website or contact our team to help customize your trip. We recommend booking in advance to secure your spot, especially for peak travel seasons.
Yes! We offer discounts for group bookings. Whether you are traveling with family, friends, or a corporate group, we can provide special rates. Please contact us directly for more information on group bookings and discounts.
If you need to make any changes to your booking, please contact us as soon as possible. While we try to accommodate all requests, changes depend on availability and the specific terms of the tour package. Some restrictions may apply.
If you need to make any changes to your booking, please contact us as soon as possible. While we try to accommodate all requests, changes depend on availability and the specific terms of the tour package. Some restrictions may apply.
Some tours may include meals as part of the package, particularly those with cultural or historical experiences. Otherwise, meals are generally not included, allowing you the flexibility to explore local cuisine during your trip.
Once you book your tour, we’ll send you a detailed itinerary with recommendations on what to pack based on the activities and destinations you’ll be visiting. For most tours, casual, comfortable clothing and walking shoes are recommended.
Yes, we can accommodate most dietary restrictions, including vegetarian, vegan, gluten-free, and food allergies. Please inform us of any dietary needs at the time of booking, and we will do our best to accommodate them.
Cancellation policies vary by tour package. Generally, cancellations made within a certain period before departure may result in a partial refund or no refund depending on the timing. Please refer to the terms and conditions of your specific tour for details on our cancellation policy.
You can reach us through the contact form on our website or by emailing us directly at [email protected]. Our customer service team is happy to assist you with any questions or requests.
Yes! Scotland is beautiful year-round, and we offer a range of winter tours. You can enjoy festive events, breathtaking landscapes, and fewer crowds. We recommend booking early during the winter months to ensure availability.
Absolutely! Many of our tours are family-friendly and include activities suitable for all ages. If you’re traveling with young children, let us know, and we can help suggest the best tours for your family.
We strive to make our tours accessible for all guests. If you or someone in your group has mobility concerns, please inform us at the time of booking, and we will do our best to accommodate your needs. Some tours may require additional planning, so we’ll assist you in selecting the most suitable option.